About the Role
We are well aware of how crucial customer confidentiality and security are to our business; in addition to relying on your ability to deliver quality service, we will also ensure that you possess the necessary knowledge.
Providing clinical and administrative support to healthcare professionals remotely, frequently from a home office, is the responsibility of medical virtual assistant positions. These positions may involve duties including patient communication, record-keeping, correspondence, and appointment scheduling. There are other job names in this industry, including patient care coordinator, medical scribe, virtual medical assistant, and virtual receptionist.
Answering phones, setting up appointments, and handling patient inquiries are the main responsibilities of a virtual receptionist.
Medical Scribe: Helps with patient visit documentation in electronic health records (EHRs).
Patient Care Coordinator: Assists with scheduling, communication, and patient care plans.
Medical Transcriptionist: Writes down medical reports that have been dictated.
Medical Biller/Coder: Manages billing procedures and insurance claims.
Telehealth Specialist: Offers assistance with online medical appointments and services.
Requirements
Medical Knowledge: It's frequently necessary to be familiar with medical terms, protocols, and electronic health records (EHRs).
Particular Software: Expertise in particular EHR systems, such as Epic or Cerner, may be required based on the position.
Communication Skills: Interacting with patients and other healthcare professionals requires excellent written and vocal communication skills.
Technical Skills: You'll need a dependable internet connection, computer hardware, and the required software.
Education and Experience: Although certain positions can be entry-level, others would need pertinent degrees or qualifications (such as the Medical Assistant certification).
Administrative Skills: Excellent computer, communication, and organizing abilities are crucial.
HIPPA certification is necessary.
About the Company
The needs of the client are crucial. The outcome is crucial, and we collaborate to ensure the client gets what he requests. We appreciate time, work together, and get across linguistic barriers. At Customer Care Linguistics, let's work for both ourselves and other people. By working together, we facilitate opportunities, answers, and a voice for people. Come work for us and help us make a difference; yours is here today.