About the Role
Customer Care Linguistics is seeking Haitian Creole-speaking individuals at all levels who have proven experience using their multilingual abilities in a work environment. We will provide you with the training you need to begin your career as an over-the-phone interpreter.
Fluency in Haitian Creole and English is required, and candidates should strive to be excellent advocates for our end users, applying their newly acquired skills. to provide excellent consecutive interpretations. We therefore seek someone who is enthusiastic about using their language skills to assist others, whether it be helping a patient speak with their physician or helping a family obtain a bank loan.
Requirements
High school diploma or equivalent.
Professional fluency in Spanish and English, with the ability to interpret accurately in both directions.
At least one year of live interpreting experience, preferably over the phone or by video.
Familiarity with medical terminology and the ability to prepare for the vocabulary used in each assignment.
Strong listening, note-taking, memory, and communication skills.
Ability to interpret accurately while remaining impartial, respectful, and calm during sensitive conversations.
Commitment to confidentiality and CCL’s professional interpreting standards.
A quiet, private workspace, reliable high-speed internet, a computer, a quality headset, and a working camera for video assignments.
Willingness to complete CCL’s interview, language assessment, and onboarding process.
Preferred: Healthcare interpreting training or certification and experience with legal or community-service terminology.
About the Company
Customer Care Linguists (CCL) provides multilingual customer support and interpretation services to help organizations communicate clearly with the people they serve. Our services include over-the-phone and video remote interpretation, with a strong focus on healthcare communication.
We believe language access should help people understand their options, express their needs, and feel heard. We work with interpreters who value accuracy, confidentiality, professionalism, and respectful communication.