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1. Services

Customer Care Linguists provides virtual customer support, multilingual communication, interpretation, translation, virtual assistance, call center support, and related business services.

Service availability may vary based on operational capacity, client requirements, and contractual agreements.

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​2. Website Use

Users agree to use the website lawfully and responsibly.

Users may not:

• Attempt unauthorized access to systems

• Interfere with website functionality

• Upload malicious software or harmful content

• Use the website for fraudulent or unlawful activity

• Copy or misuse website materials without permission

We reserve the right to restrict or terminate access for violations of these Terms.

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3. Intellectual Property

All website content, branding, logos, text, graphics, designs, and materials are owned by or licensed to Customer Care Linguists unless otherwise stated.

Unauthorized reproduction, distribution, or commercial use is prohibited without written permission.

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4. Client Responsibilities

Clients are responsible for:

• Providing accurate information

• Maintaining account and credential security

• Ensuring lawful use of services

• Reviewing service agreements carefully

• Complying with applicable laws and regulations

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5. Confidentiality

We make reasonable efforts to maintain confidentiality regarding client communications and business information.

Clients are also responsible for protecting sensitive information shared through external

systems outside our direct control.

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6. Payments & Billing

Payment terms, pricing, invoices, and billing arrangements may be governed by separate agreements or service contracts.

Failure to meet payment obligations may result in service suspension or termination.

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7. Disclaimer of Warranties

Services and website content are provided on an “as is” and “as available” basis.

To the maximum extent permitted by law, Customer Care Linguists disclaims warranties of any kind, whether express or implied, including:

• Merchantability

• Fitness for a particular purpose

• Non-infringement

• Uninterrupted service availability​

                                                                                                                          8. Limitation of Liability

To the fullest extent permitted by law, Customer Care Linguists shall not be liable for:

• Indirect damages

• Consequential damages

• Business interruption

• Data loss

• Lost profits

• Unauthorized third-party access

• External cyber incidents beyond reasonable control

Total liability shall not exceed amounts paid for services directly related to the claim, where

applicable.

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9. Third-Party Services

Our services may involve third-party providers, software platforms, or communication systems.

We are not responsible for the independent actions, downtime, or policies of third-party services.

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10. Termination

We reserve the right to suspend or terminate access to services or the website at our discretion for:

• Violations of these Terms

• Fraudulent activity

• Security concerns

• Nonpayment

• Operational or legal reasons

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11. Governing Law

These Terms shall be governed by applicable laws and regulations based on the jurisdiction determined by Customer Care Linguists operations and contractual agreements.

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12. Changes to Terms

We reserve the right to update these Terms at any time.

Updated versions will be posted on this page with the revised effective date.

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